Do you accept insurance?
We are a private practice. Some international or corporate plans may reimburse our fees upon submission, but we do not bill insurance providers directly.
Start Your Nutritional Path
Professional guidance for Malaysians who want clarity on their health. This is the first step toward a personalized plan.
Preparation: Before booking, gather any recent bloodwork, reflect on a typical week's meals, and define your primary health goal. We review all inquiries personally to ensure we can help.
Contact Paths
New Client
Consultation Form
Corporate
Direct Email
Location
Kuala Lumpur
Response
1 Business Day
*We are a private practice. We do not handle medical emergencies.
1
Consultation Request
For new clients seeking personalized nutrition assessment. The form captures your goals, history, and preferred schedule.
- ✓ Name, Email, Health Goal
- ✓ Preferred Times (Virtual/In-person)
- ✓ Brief Medical History
2
Direct Email
Use this channel for corporate wellness partnerships, media inquiries, or questions that don't fit the standard form.
Response Time
We review all emails by 5pm daily. Expect a reply by 10am the next business day.
Method Note
We evaluate every inquiry's robustness by assessing the clarity of stated goals, the presence of recent data (bloodwork/logs), and the alignment of expectations with our scope. We prioritize cases where we can add measurable value over generic advice. Limitations: We are not a crisis service, and we do not prescribe medication.
This approach ensures our time is spent on actionable nutrition counseling, not triaging medical issues that require a physician's immediate attention.
Decision Lens
What We Optimize For:
Sustainable habit change, evidence-based recommendations, realistic timeline expectations.
What We Sacrifice:
Speed over quality. We don't offer meal plans or quick fixes; we teach you how to build your own system.
Best Fit Criteria:
You have a specific symptom or goal, you're ready to track data, and you value expert guidance over generic plans.
What Happens After You Book
A transparent, step-by-step flow to reduce uncertainty and prepare you for a productive first session.
A
Confirmation
Automated email with calendar invite + secure intake form link.
B
Review
Team reviews intake within 24hrs. You receive a prep checklist.
C
Preparation
Nutritionist sends a 3-day food log template and session goals.
Pitfall to Avoid:
Check your spam folder. Our confirmation emails originate from a dedicated domain to ensure deliverability, but filters can be aggressive.
The Trade-off: Depth vs. Speed
- ✓ Benefit: A meticulous intake process means our first session starts with solutions, not basic history-taking.
- ! Cost: It requires 15–20 minutes of your time before we meet.
- ✓ Mitigation: We provide templates and clear instructions to make prep efficient.
Questions & Constraints
Honest answers to help you self-qualify before reaching out.
Can you prescribe supplements?
No. We recommend evidence-based, third-party tested supplements based on your needs, but we do not sell them and have no financial tie to brands.
What if I need to reschedule?
Yes. A link is provided in your confirmation email for rescheduling with at least 24 hours' notice. Late changes are subject to a fee.
Are sessions suitable for diabetics?
Yes. We commonly work with metabolic conditions, but we coordinate recommendations with your primary physician or endocrinologist.
Do you provide meal plans?
No. We teach you how to build your own flexible plan. This takes more effort initially but leads to sustainable, independent habits.
Virtual or in-person?
Both. Virtual suits busy schedules. In-person is available at our KL clinic for measurements or if you prefer face-to-face.
Start the Conversation
Reply within 1 business day • No obligation to proceed